FAQs

What does AAA Certified by NAID mean?
NAID (National Association for Information Destruction, Inc.) offers a voluntary annual operations certification program to its members. Through the program NAID Active Members may seek annual certification audits. Only security professionals with the Certified Protection Professional (CPP) accredition conduct the audits.

The NAID Certification Program establishes minimum standards for employee hiring and screening, operations, the destruction process, and insurance as well as other security factors.

How large are the containers?
We offer containers to meet most size needs. Please click here for container specifications.

How long does it take to schedule shredding?
Depending on your location it can be as quick as next day service.  Always within a few business days.

We don’t have anything that’s very confidential, why would we need a shredding service?
All businesses have occasion to discard confidential data. Customer lists, price lists, sales statistics, drafts of bids and correspondence, and even memos contain information about business activity which would interest any competitor. Every business is also entrusted with information that must be kept private. Employees and customers have the legal right to have this data protected. THINK AGAIN!

How long should keep my records before disposing of them?
With the exception of a few specific records that should be saved permanently, most documents and records need to be saved for a maximum of seven years.  Here is a link to a Record Retention Schedule. 

What kind of paper can we put in your containers?
We will shred any color or type of paper, including file folders, paper clips, staples, and rubber bands.

What happens if our container is full before the regularly scheduled service time?
Just call us and we will come out early. We will reset your schedule from that date of service.

We have files stored to be shredded, but need to sort through them. Do you have any containers that we can use?
We can drop off as many containers as you think you will need, before the shredding date, for you to use to sort your files.

Do you take the shredded paper away?
Yes, after it is shredded in our trucks, it is taken to our secure facility in Winter Park, FL or directly to the recycler.

Do you bring the shredder into our office?
No, shredding is done with the large commercial shredder mounted in our trucks, which are parked in your parking lot or adjacent to your building.  This mobile shredding allows you to watch the process if you like.

Can I keep my boxes?
Yes, you can keep your boxes to reuse.

Do we need to have a check ready for you?
For 'purge' service, we prefer payment with check or credit card at the completion of service. With prior authorization we may bill you.

What areas do you service?
Currently Florida Document Shredding services the Central Florida area including Orange, Seminole, Osceola, Lake, Brevard, Volusia, and Polk counties.   We also have a network of providers that we work with who can service other markets in the state of Florida, with central billing through us, if desired.

Do you have lockable containers?
Yes. We offer a variety of containers, both lockable and unlockable to meet all of your needs, with scheduled or "on-call" service.

Do you provide a certificate of destruction?
Yes, it is included with your invoice.  They are also available at the time of service if desired.

Why should we recycle?
We believe in protecting the environment and are committed to recycling 100% of your shredded documents.  Destroyed documents are recycled into material such as paper towels, toilet paper, cereal and corrugated boxes, and stuffing for diapers.  For every ton of paper recycled, you save 17 trees and 3.3 cubic yards of landfill space.

Why would I use a shredding service instead of just recycling?
For security. Recycling services are not designed to provide security. Generally, recycling services use open collection containers which are accessible to anyone; staff, janitors, etc. Generally, the employees of recycling service companies are not security screened personnel. Your paper is transported in the trucks in whole form, so that if an accident should occur, your secrets are everyone's. Paper is taken to the warehouses, which are accessible to the public, and the paper is sorted for grade.

The courts have ruled that once you place your material into the trash can, recycling receptacle, or dumpster, you lose all privacy rights to that information, no matter how sensitive or proprietary it is. The laws on public domain protect the people taking the information - NOT YOU! You may even be held liable for negligence if the discarded material does harm to someone. SHRED WITH FDS FOR SAFETY! With the development of the Health Information Portability and Accountability Act of 1996 (HIPAA), and the Gramm-Leach-Bliley Act of 1999 (also known as the Financial Services Modernization Act), shredding of documents has become the recommended method for the handling of sensitive documentation.

Why should I have a shredding service instead of buying my own shredder?
Money! It will cost you 3 to 5 times more to shred in-house than to have a shredding service. Amortization of a shredder, staff time, square footage for the operation, maintenance, power costs and disposal costs all add up to much more than we charge - and we do all of the work!

How should I protect myself from Identity Theft?
Identity Theft is a serious concern. 

What about security for my electronic data?
The security of your electronic data is a serious concern.  Florida Document Shredding partners with the Dytech Group for electronic data security needs.  For more information click here.